What kind of work can be automated?

The repeatable part of almost any process. Invoices and orders keyed in from PDFs or email, the same report rebuilt every week, data copied between two systems that do not talk, approvals chased by email before anything can move, spreadsheets reconciled line by line, and paperwork that waits in somebody's inbox. If a person follows the same steps each time, those steps can usually be done for them.